Waste collection
Scheduled pickups for homes and businesses. A practical routine for everyday waste.

Local care. Lasting change.
Reliable, affordable waste collection for homes, businesses and institutions in Bo, Sierra Leone. A little more care for the places we call home.
Local team Weekly Home pickup Easy account access
01 / Our services
Four practical services. One local team.
Support that fits the way you live and work.
Scheduled pickups for homes and businesses. A practical routine for everyday waste.
Careful interior and exterior cleaning for the spaces where you live and work.
Disinfection and hygiene services for institutions, shared spaces and public areas.
An on-site review to help plan the right collection and service arrangement.
Simple from the start
Explore a household plan or discuss a service arrangement for your business or institution.
Sign in to pay for Home securely. For a business or institution, our team will confirm pricing and service arrangements with you.
Use your account to view subscriptions, request appointments and follow up on support.
The cleaner neighbourhood guide
Great waste management starts before collection day. Explore a few simple ways to care for your home and the streets around it.
A simple waste routine helps keep your surroundings pleasant between collections.
A few preparations help our team collect your waste with care.
The spaces between our homes deserve the same attention as the spaces inside them.
02 / Who we are
Cleaner communities.
Greener future.
DortiGo Eco Services is a Sierra Leonean environmental services company committed to cleaner, healthier and more sustainable communities.
Based in Bo, we provide waste collection, cleaning and sanitation for households, businesses, schools, churches, clinics and other institutions. We combine professional service with community partnerships and responsible disposal practices.
Good waste management helps protect public health, reduce pollution and keep drains clear. It’s a practical investment in the places and people that matter to us.
Our vision
To become Sierra Leone's leading community-focused environmental services company, recognized for transforming neighborhoods through innovative waste management, exceptional customer service, and lasting environmental impact.
Our mission
To provide dependable, affordable, and environmentally responsible waste management and sanitation services that improve public health, promote cleaner communities, and support sustainable development for households, businesses, and institutions across Bo, Sierra Leone.
03 / Plans for your space
From one household to a whole institution.
Home payments online. Personal support for every plan.
A dependable routine for a cleaner home.
Negotiable pricing, shaped around your business.
Negotiable pricing for your organisation.
Home payments activate or renew one calendar month of service automatically after confirmation. Our team confirms pricing and arrangements for Small Business and Institutions.
A cleaner future begins with the people who call these communities home.
A little clarity
Everything you need to know about choosing a plan and managing your service.
We are a local environmental services company based in Bo, Sierra Leone. We provide waste collection, cleaning, sanitation and site assessments for homes, businesses and institutions.
Households, small businesses and institutions can contact us. We work with customers including schools, churches and clinics to discuss the service arrangements they need.
The Home plan is NLe 50 per household for one calendar month, with one waste pickup each week. Small Business and Institutions pricing is negotiable. Our team will confirm pricing and service arrangements with you before activation.
Choose Home, select the option to pay, then sign in or create your DortiGo account. Confirm your receipt email and pay online or use a customer-specific USSD code. Your Home subscription activates or renews after payment confirmation. Our team confirms pricing and service arrangements for the other plans.
Yes. Sign in, open your customer account and select Book Appointment. Choose a service, date and available time slot. The team reviews each request and notifies you of the outcome.
For Home, sign into your account and choose Pay online or Pay by USSD. Each confirmed NLe 50 payment activates or renews one calendar month of weekly pickup service and sends an email receipt. Save a generated USSD code before going offline and dial it before expiry. Small Business and Institutions pricing is agreed with our team.
Sign in and open Support Tickets in your account. Tell us what happened, view the status of your ticket and read the team’s replies. You can also contact us directly by phone or WhatsApp.
Your customer account brings together notifications, appointments, subscriptions and support requests. Email notifications are also used for important updates such as appointment decisions and ticket progress.
You can view notifications and subscriptions, request appointments, check existing appointments, create and follow up on support tickets, and request a refund for an excess payment.
Proper waste management helps keep waste away from homes and shared spaces, reduces pollution and helps keep drains clear. Cleaner surroundings support healthier, better cared-for communities.
View your subscriptions, request an appointment or follow up on a support ticket.
Let’s get started
Tell us what you need. Our local team will help you find a practical way forward.
Prefer a quick chat?Message us on WhatsAppCall our team+23231844077dortigoecoservices@gmail.comLocally owned. Based in Bo, Sierra Leone.
Secure payment · Monime
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Need help with pricing or payment? Contact the DortiGo team.
DortiGo staff confirm and activate your service separately after payment. Never share your mobile-money PIN with DortiGo.
Home subscription · DortiGo
Need help? Contact the DortiGo team. We never ask you to share your mobile-money PIN.
Tell us what you need help with. You can update an open ticket from this screen and see every status update here.
Sent more than you needed to pay for your subscription? Tell us what happened and attach your receipt. Our finance team will review it and you will receive an email when your request is approved, refunded or cancelled.